Creating a better customer experience so you can have peace of mind.
Atlantic Lottery engaged with Ignite in 2019 as part of an education and adoption program for some in-house technology. During that initial project, Ignite went above and beyond to support our teams. Because of that, Atlantic Lottery has re-engaged with them on a few different initiatives and will continue to call on them for the foreseeable future. From the account team to the delivery team, Ignite has impressed Atlantic Lottery with their highly professional delivery and services.
Working at Ignite offers me a great deal of creativity and I feel empowered to produce high-quality results. I work hard to maintain the level of trust that my managers have in me, which keeps me engaged and excited for what I do.
I have to say this was one of the better presentations/demos that I have participated in a long time. The content and delivery were exceptional. The group was engaged and was beneficial to everyone.
Ignite Solutions has been our trusted MSP for many years. Gary and the rest of the Ignite team are always available to assist us in IT solutions no matter the complexity. A great company and group of IT professionals to work with.
The team at Ignite Solutions have been invaluable partners for us since our partnership began. No matter how large a project has been, from data center migrations, ISP changeovers to assistance in prepping for security assessments, Ignite Solutions has always had our back and provided aid when needed. Each one of their team that we have worked with have been professional and have provided quality advice and direction.
We were introduced to Ignite through the Cisco team. First on the collaboration side and then on the security side of the business. Right from the get-go we were able to talk with the senior management. It was a conversation rather than a sales, pitch, they weren't trying to sell us a pre-packaged solution. They listened to what we needed for our users and tailored the solutions to what we required. They cared about the success of the project and the success after the fact.
“Awesome. Thanks Kevin. I love that stuff. You guys have been a great partner throughout. Nathan has nothing but great things to say about you guys at Ignite!”
Ignite Security has provided professional services with the deployment of the 9300 core switches and firewalls. Brian Forward was assigned to us, to help with these major infrastructure changes. I cannot say enough about Brian. His professionalism and personality are contagious. He gives you the feeling that you’ve known him all your life, provides you with the confidence and peace of mind that you are in excellent hands. It would be a pleasure to work with Brian in any future projects we may have going forward.
“We were able to replace an older VOIP solution with one that allows us to grow as an organization not only in terms of call centre agents, but also distributed workspaces.”